After an extensive monitoring period, the issue is considered fully resolved.

TIC has reported that the issue on their end has been addressed. We are performing validation checks from our side.

After an investigation, all domains which had their DNS cached within those providers are still accessible. All new records or records which their TTL has timed out are inaccessible.

Our engineers are still following up this issue with the TIC and MCI teams.

We have detected an issue on the MCI and TIC netwrok resulting in DNS timeouts. We are investigating the issue with them.